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Terms  & Conditions

Effective Date: 02/12/2024

​​Wele to Asvattha.in. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before making any transactions.

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1. Acceptance of Terms

By accessing our website or purchasing our products, you accept and agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

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2. Eligibility

  • Age Requirement: You must be at least 18 years old to use our website and make purchases.

  • Legal Capacity: You represent that you have the legal authority to enter into this agreement.

 
3. Account Registration

  • Account Creation: You may need to create an account to access certain features. Provide accurate and complete information during registration.

  • Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Account Termination: We reserve the right to suspend or terminate your account at our discretion.

 

4. Product Information

  • Descriptions: We strive to provide accurate product descriptions and images. However, due to the natural variations in live plants, actual products may differ slightly.

  • Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

 

5. Pricing and Payment

  • Currency: All prices are listed in Indian Rupees (INR).

  • Price Changes: Prices are subject to change without notice. The price at the time of purchase is final.

  • Payment Methods: We accept [insert accepted payment methods, e.g., credit/debit cards, UPI, net banking].

  • Payment Security: All transactions are encrypted and secure.

 

6. Order Acceptance and Cancellation

  • Order Confirmation: After placing an order, you will receive an email confirmation. This does not signify acceptance of your order.

  • Right to Cancel: We reserve the right to accept or reject your order for any reason, including inaccuracies or errors in product or pricing information.

  • Cancellation by Customer:

    • Before Shipment: Orders can be canceled before they are shipped by contacting customer support.

    • After Shipment: Once shipped, orders cannot be canceled due to the live nature of the plants.

 

7. Shipping and Delivery

  • Delivery Locations: We deliver across India.

  • Shipping Charges: Shipping fees are calculated at checkout based on your location and order size.

  • Delivery Timeframe: Estimated delivery is between [insert estimated days] business days. Delays may occur due to unforeseen circumstances.

  • Risk of Loss: Title and risk of loss pass to you upon delivery.

 

8. Cancellation and Refund Policy

  • Non-Cancellable Items: Once the product is shipped, cancellations are not possible.

  • Refunds: No refunds are offered as plants cannot be shipped back.

  • Damaged Products: If the plant arrives in bad condition, you are eligible for a replacement as per our Replacement Policy.

 

9. Replacement Policy

  • Eligibility: Replacement is available if the plant is received in damaged condition.

  • Notification: You must notify us within 24 hours of delivery with photographic evidence.

  • Availability: Replacement will be provided once the same plant is back in stock if it's currently unavailable.

  • Procedure: Contact customer support to initiate the replacement process.

 

10. Intellectual Property Rights

  • Ownership: All content on this website, including text, images, graphics, and logos, is the property of Asvattha.in and protected by intellectual property laws.

  • Restrictions: You may not reproduce, distribute, or exploit any content without our express written permission.

 

11. User Conduct

You agree not to:

  • Violate any applicable laws or regulations.

  • Infringe upon the rights of others.

  • Upload or transmit viruses or malicious code.

  • Engage in unauthorized data collection activities.

 

12. Limitation of Liability

  • No Warranties: The website and products are provided "as is" without any warranties, express or implied.

  • Exclusion of Liability: Asvattha.in shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.

 

13. Indemnification

You agree to indemnify and hold harmless Asvattha.in and its affiliates from any claims, damages, or expenses arising out of your breach of these Terms or violation of any law or rights of a third party.

 

14. Governing Law and Jurisdiction

  • Governing Law: These Terms are governed by the laws of India.

  • Dispute Resolution: Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

 

15. Changes to Terms

  • Modification Rights: We reserve the right to modify these Terms at any time.

  • Notification of Changes: Changes will be posted on this page with an updated effective date.

  • Continued Use: Your continued use of the website constitutes acceptance of the modified Terms.

 

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

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17. Entire Agreement

These Terms constitute the entire agreement between you and Asvattha.in regarding your use of the website and supersede all prior agreements.

 

18. Contact Information

For questions or concerns about these Terms, please contact us:

  • Email: contact@asvattha.in

  • Phone: +91-9448402512

  • Address: Fabinate Engineering LLP ,#315, Asha Township, Bilishivale, Bangalore 560077

Thank you for choosing Asvattha.in. We are dedicated to bringing nature closer to you by offering quality live plants at affordable prices.

Cancellation and Refund Policy

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